We respect the privacy rights of our users and understand that privacy of your personal information is important. This Privacy Policy tells you how we collect, use, distribute and protect your personal information. We encourage you to read this policy carefully so that you understand our information handling practices.

Who is The Global Poll?
The Global Poll is the name given to a unique polling system that is owned and administered by The Global Poll Pty Limited ABN 22 324 134 006 (we, us and other similar expressions). Information we collect In order to provide you with the services that you have requested, we may need to collect and use personal information about you and others. If we are not provided with all the personal information we request, we may not be able to provide you with our services. The type of information we collect and handle normally includes names, addresses, credit card details (if you buy goods or services from us) and other contact details. We may also collect details of the age, sex, hobbies and other personal information about you or others. However, credit card numbers are NOT stored in any form by us on any internal or external databases.

Purpose of collection
We may need to collect personal information so we can: identify both pollsters and the users who vote on polls identify our customers, potential customers and their representatives inform you or others of any initiatives we think may be of interest to you or them inform you or others about our services and the benefits of using our services provide you or others with information about offers or other benefits that may become available seek your opinion or comments about our goods and services carry out billing and/or debt recovery activities carry out our management, administrative quality assurance and complaint handling activities in a professional and efficient manner develop and implement initiatives to improve our services

Sensitive Information
We generally do not need to collect sensitive information about you or others. However, where we are required to and it is practicable to do so, we will seek your consent before collecting your sensitive informat ion and inform you of the purpose at the same time.

Use of personal information
We will use personal information: to improve our services to you or others to keep you or others informed of our offerings or news about our services for the purpose for which it was collected, or for a related purpose that the individual concerned would reasonably expect from us for other purposes permitted, required or authorised by or under law for any other purpose, where an individual has consented to its use for that purpose

Disclosure
Except where indicated above, we will not disclose personal information to a third party unless: the disclosure is for a primary purpose for which the information was collected; the individual concerned has consented to the disclosure; the third party is our agent or contractor, in which case we will require them to disclose and to use the personal information only for the purpose for which it was disclosed; the third party is a person involved in a dealing or proposed dealing (including a sale) of all or part of our assets and business the third party is a credit reporting agency, your creditor, banker, financier, credit provider, mortgage insurer or trade insurer; the disclosure is to a related body corporate; or the disclosure is permitted, required or authorised by or under law.

Marketing
We may use personal information to advise the individual concerned of new products and marketing initiatives that we think may be of interest to them. This may include product offerings, newsletters and general information about The Global Poll. Those who prefer not to receive information about our services can contact our Privacy Officer to be removed from the relevant circulation list. Contact details for our Privacy Officer appear at the end of this policy. We never disclose personal information to a third party for the purpose of allowing them to direct market their products or service on an individual, unless individuals have expressly consented to that disclosure. We may require written confirmation of a req uest to be removed from our circulation list, for example where legislation requires us to provide particular communications to the individual concerned.

Quality & correction
At all times we strive to ensure that the information we hold about you is accurate, complete and up-to-date. If at any time you believe the personal information that we hold about you is incorrect, incomplete or inaccurate, you should let us know. We will use all reasonable efforts to correct the information. If we consider that the personal information we retain does not require amendment, we will annotate the request on our files.

Access
If at any time you want to know what personal information we hold about you, you are welcome to request access to that information by contacting us at the contact details listed below. However, where: the access impacts on the privacy of others; the request for access is frivolous or vexatious; there are existing or anticipated legal proceedings; or such access can be denied under law or by a law enforcement agency, We may not be able to provide you with access to the personal information we hold about you. If we deny your request for access, we will let you know why. We may also charge a fee to cover the reasonable costs we incur in processing your request.

Storage and security of personal information
We will endeavour to take all reasonable steps to keep secure any personal information which we hold about you and to protect your personal information from loss, misuse or unauthorised alteration. Any personal information you provide to us is stored on secure servers. We use encryption technology to safeguard your credit card data used in electronic transactions. Our employees are obliged and trained to respect the confidentiality of any personal information held by us. To help us protect your privacy, you should maintain the secrecy of the logon ID and password you may have set up in connection with your use of our website.

Website & cookies
To ensure we are meeting the needs and wants of our website users, and to develop our online services, we may collect aggregated information by using cookies or similar electronic tools. A cookie is a small text file that is placed on your computer and which collects information about your use of our website, such as the web pages visited, the date and the time of a visit and the websites you visited immediately before and after visiting our website. We do not use this technology to access any other personal information of a user in our records and a user cannot be personally identified from a cookie.

Changes to our Privacy Policy
Our commitment to be a leading prov ider of internet services means that our business will continue to evolve as we introduce new services and features to our website and our business processes. Because of this, from time to time, our policies will be reviewed and may be revised. We may change our Privacy Policy at any time. We will notify you by posting an updated version of our Privacy Policy on our website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.

Complaint Resolution
We are committed to constantly improving our procedures so that personal information is treated appropriately. If you feel that we have failed to deal with your personal information in accordance with this policy, please speak to us so that we have an opportunity to resolve the issue to your satisfaction. The person to contact is our Privacy Officer, whose contact details appear at the end of this policy. Our Privacy Officer will: listen to your concerns and grievances regarding our handling of personal information; discuss with you the ways in which we can remedy the situation; and put in place an action plan to resolve your complaint and improve our information handling procedures if appropriate.

Contact us
If you require more detailed information about our information handling practices or if you have any concerns about our handling of your personal information, please let us know by contacting us at:

Privacy Officer
The Global Poll Pty Limited
Phone: 1300 79 82 83 (Australia)
Fax: 1300 79 84 85 (Australia)
Email: privacy@theglobalpoll.com
We will endeavour to respond to your concerns as quickly as possible.